Chelmsford Osteopathy Clinic Privacy Policy
Chelmsford Osteopathy Clinic (the "Clinic") is committed to protecting and preserving the privacy of our patients when visiting our site or during any forms of electronic communication which is in line with our legal obligation under the Data Protection Act. By visiting our website, you are accepting and consenting to the collection and use of information in accordance with this policy.
Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site.
Types of data collected:
Personal Data
This is the personal information you supply to us that may be used to contact or identify you, which may include, but is not limited to:
Such information is only collected from you if you voluntarily submit it to us.
We do not rent, sell or share personal information about you with other people or non-affiliated companies
We only retain this information for as long as necessary in order to provide you with the best possible treatment. However, we have a legal obligation to retain your records for a period of 8 years after your most recent appointment. Your requesting treatment and our agreement to provide that service constitutes a contract.
If such a situation were to arise where external consultants are employed that may require them to gain access to your personal data, they will be notified in advance that this information is to be treated as confidential and they agree to sign a non-disclosure agreement.
Non-Personal Data
Non-Personal Data comprises of statistical and analytical information that is used to improve our website and cannot be used to identify you.
Google Analytics
We use Google Analytics to track this information.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
To find out how Google uses your data, please visit: https://support.google.com/analytics/answer/6004245
Cookies
Chelmsford Osteopathy Clinic uses cookies to distinguish you from other users of our website. This helps us to analyse webpage traffic data, in order to tailor the site to our customer needs. Once this statistical analysisinformation is used, it is then removed from our system. These cookies do not give us access to your computer or any of your personal information and you can choose to accept or decline these cookies as you prefer. You can still use our website if you have cookies turned off.
Usage Data
Usage Data may include information such as your computer's internet protocol address, browser type and version, the date and time spent on these pages, in addition to other forms of device identifiers and diagnostic data
Data Security
Your personal information will be stored securely and kept strictly confidential. It will not be passed on to any 3rd party or used for marketing purposes, however, we may use this information to contact you regarding your appointment.
All stored data is protected to prevent loss, theft, unauthorised access, disclosure, copying, use or modification. While we strive to use commercially acceptable means to protect your Personal Data, absolute security as no method of transmission over the Internet, or electronic storage is 100% secure.
Links to Other Sites
Unless required to by law, we will never share your personal information publicly or with third-parties, however our website may contain links to external websites that are not controlled or operated by ourselves, which means we have no responsibility for the content, policies or practices of any third-party sites or services, therefore cannot take any responsibility for the protection and privacy of the information you may provide to such sites and we strongly advise you to review the privacy policy of every site you visit.
Legal Requirements
Chelmsford Osteopathy Clinic may disclose your personal data in good faith and the belief that this is necessary:
Children's Privacy
Currently, we do not treat anybody under the age of 16yrs old, unless in the company of a parent or guardian.
If you are a parent or guardian and you become aware that your child or children have provided us with Personal Data, please do not hesitate to contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
Your Rights
You have the legal right to access, delete, restrict the processing of your personal information and to ensure your personal data is being processed in accordance with data protection laws and regulations, however any access request must be made in writing to the email address below and identification will be required to gain such access. You also have the right to object to the processing of your personal information and to the right to data portability.
In the event you wish to make a complaint regarding how your personal data is being processed, or you feel your information has not been used correctly, you have the right to complain to us. If you do not receive a reply withing 30 days, you also have the right to complain to the Information Commissioner’s Office (ICO).
To exercise these rights, please contact the Clinic at info@Chelmsfordosteopathyclinic.co.uk
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and any changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions, comments or requests about this Privacy Policy, please contact us at info@Chelmsfordosteopathyclinic.co.uk
This policy is effective as of 12th January 2023.
Chelmsford Osteopathy Clinic
Salt Holistic Spa, 15-21 Rainsford Road, Chelmsford, Essex. CM1 2XL
Copyright © 2023 Chelmsford Osteopathy Clinic - All Rights Reserved.
Info@chelmsfordosteopathyclinic.co.uk